Customer Service
Shipping and Delivery
At Home can only be ordered from www.athomebysteveposes.com. Any order received before noon Monday through Friday will be shipped from our New Jersey
warehouse the same day. Orders received after noon will be shipped from our New Jersey warehouse the next business day.
We offer three shipping options within the United States:
Standard†(US Postal Service)
Allow 6 - 10 days. Note: order tracking not available.† $5.95 for the first item, $2.95 for each additional item
Allow 6 - 10 days. Note: order tracking not available.† $5.95 for the first item, $2.95 for each additional item
Faster(Fed Ex Ground)
1-2 days if you are within 300 miles of Philadelphia; otherwise, add 1-3 days. $8.95 for the first item, $3.95 for each additional item
1-2 days if you are within 300 miles of Philadelphia; otherwise, add 1-3 days. $8.95 for the first item, $3.95 for each additional item
Ultra Speedy††(Fed Ex Overnight)†
(usually just 1 day sooner than "Faster" for shipments within 300 miles of Philadelphia) $22.95 Orders submitted by noon are delivered next day. $22.95 for first item, 4.95 for each additional item.
(usually just 1 day sooner than "Faster" for shipments within 300 miles of Philadelphia) $22.95 Orders submitted by noon are delivered next day. $22.95 for first item, 4.95 for each additional item.
Canada:
we expect to ship to Canada very soon. For now, please email us your address and we will let you know what we need from you
to make this happen: hospitality@athomebysteveposes.com
Return Policy
If for any reason you are dissatisfied with your purchase of At Home by Steve Poses, we invite you to return the book for a
full refund, no questions asked. Returned books can be mailed to:
At Home by Steve Poses
c/o Capacity LLC
1112 Corporate Road
North Brunswick, NJ 08902
Ordering
Payment and Pricing
We accept Visa, Mastercard and Discover. Orders of multiple books will receive a shipping discount.
We accept Visa, Mastercard and Discover. Orders of multiple books will receive a shipping discount.
Gifts
At Home makes a wonderful gift. Books do not arrive gift-wrapped but you can add a personalized gift message to your books when you order it for someone else. Gift books can be shipped to multiple destinations.
At Home makes a wonderful gift. Books do not arrive gift-wrapped but you can add a personalized gift message to your books when you order it for someone else. Gift books can be shipped to multiple destinations.
Corporate Gift Program
At Home is an ideal thank-you gift and we have an ideal way of making it personal. For groups of 20 or more, Steve will sign books with the name of each recipient designated and include a personal note on a thank-you card designed by Pascal LemaÓtre. We will also include a personal note from you or your organization and send the books to the list of names you provide. It’s easy and effective. Please email us with a sentence or two about your special request at hospitality@athomebysteveposes.com. Be sure to include a phone number and a convenient time to reach you.
At Home is an ideal thank-you gift and we have an ideal way of making it personal. For groups of 20 or more, Steve will sign books with the name of each recipient designated and include a personal note on a thank-you card designed by Pascal LemaÓtre. We will also include a personal note from you or your organization and send the books to the list of names you provide. It’s easy and effective. Please email us with a sentence or two about your special request at hospitality@athomebysteveposes.com. Be sure to include a phone number and a convenient time to reach you.
FAQ
Q. Why can’t my friend log on to the At Home Online website?
A. At Home Online is available only to purchasers of At Home by Steve Poses. If you or your friend purchased At Home and are having trouble with your key code, please email us at hospitality@athomebysteveposes.com.
Q. What does “beta” mean?
A. At Home Online is a beta site, meaning it is in its early stages of development. As we grow the site we will be adding new content and functionality but in the meantime we are looking for feedback from users like you on ways we can improve your At Home Online experience. If you have any questions or comments, please write us at suggestionbox@athomebysteveposes.com
Q. Why can't I find At Home in my local bookstore?
A. Because Steve believes so strongly in creating community, he wanted to create not just a book, but a place people could go to learn more about home entertaining. For that reason athomebysteveposes.com is the only place where you’ll find At Home by Steve Poses for sale.
Q. Why can’t my friend log on to the At Home Online website?
A. At Home Online is available only to purchasers of At Home by Steve Poses. If you or your friend purchased At Home and are having trouble with your key code, please email us at hospitality@athomebysteveposes.com.
Q. What does “beta” mean?
A. At Home Online is a beta site, meaning it is in its early stages of development. As we grow the site we will be adding new content and functionality but in the meantime we are looking for feedback from users like you on ways we can improve your At Home Online experience. If you have any questions or comments, please write us at suggestionbox@athomebysteveposes.com
Q. Why can't I find At Home in my local bookstore?
A. Because Steve believes so strongly in creating community, he wanted to create not just a book, but a place people could go to learn more about home entertaining. For that reason athomebysteveposes.com is the only place where you’ll find At Home by Steve Poses for sale.